FAQ
Yes, we offer Nation wide shipping to select countries. Additional shipping charges, may apply. Please check the shipping information during checkout or contact us for more details.
We take great care in packaging our plants to ensure they arrive in excellent condition. Plants are typically shipped in secure containers or boxes with appropriate padding and packaging materials to protect them during transit.
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), and cash on delivery. The available payment options will be displayed during the checkout process.
Yes, once your order is shipped, we will provide you with a tracking number, if available, to track the status of your shipment. You can use this tracking number to monitor the progress of your delivery.
We take utmost care to ensure that our plants are healthy and well-packaged. In the unlikely event that your plants arrive damaged or in poor condition, please contact us within 48 hours of delivery, and provide us with relevant details and photographs. We will work with you to resolve the issue and may offer a replacement or refund, depending on the circumstances.
Due to the perishable nature of plants, returns or exchanges based on personal preference or change of mind are generally not accepted. However, we understand that there may be exceptional cases, and we will assess them on a case-by-case basis. Please contact us if you have any concerns regarding your purchase.
We strive to process and ship orders within 3 business days of receiving payment. However, please note that processing times may vary depending on the availability of plants, seasonal demand, or other factors. We will keep you informed about the status of your order and provide estimated shipping times.
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed and shipped, it may not be possible to make changes.
Yes, we offer wholesale or bulk purchasing options for certain plants. If you are interested in making a wholesale purchase, please contact us with your requirements, and we will provide you with further information and assistance.